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#20494 - 01/14/10 01:52 PM Ledger printing to Adobe PDF Converter
Lyndon_Olfert Offline
Adagio Specialist

Registered: 06/15/04
Posts: 362
Loc: Winnipeg
Today we suddenly can't print to Adobe PDF Converter (version 9.0)from within Ledger reports menu (example a trial balance or a detail listing). We can print from the financial reporter within Ledger though. We have no problem printing an open payables listing from Payables to Adobe PDF Converter.

No other program (Word or Excel) has issues printing to Adobe PDF Converter.

Has anyone seen this and have a solution?
_________________________
Lyndon Olfert, CPA, CGA, CAFM
President - Aboriginal Strategies Inc.

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#20495 - 01/14/10 02:29 PM Re: Ledger printing to Adobe PDF Converter [Re: Lyndon_Olfert]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Define "can't print". Can you print to a real printer?
_________________________
Andrew Bates

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#20496 - 01/14/10 03:08 PM Re: Ledger printing to Adobe PDF Converter [Re: Retired_Guy]
Lyndon_Olfert Offline
Adagio Specialist

Registered: 06/15/04
Posts: 362
Loc: Winnipeg
Yes, I can print to a real printer but not the the Adobe PDF Converter "printer". The process appears to start but the PDF document does not get created.
_________________________
Lyndon Olfert, CPA, CGA, CAFM
President - Aboriginal Strategies Inc.

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#20499 - 01/14/10 04:04 PM Re: Ledger printing to Adobe PDF Converter [Re: Lyndon_Olfert]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11535
Loc: Vancouver, BC Canada
Is it the same for 'simpler' reports such as the company profile?

Does the company have multicurrency enabled?
_________________________
Regards,
Softrak Tech Support

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#20506 - 01/15/10 04:55 AM Re: Ledger printing to Adobe PDF Converter [Re: Softrak Support]
Lyndon_Olfert Offline
Adagio Specialist

Registered: 06/15/04
Posts: 362
Loc: Winnipeg
Nothing in the Ledger Reports menu will print to Adobe PDF.
_________________________
Lyndon Olfert, CPA, CGA, CAFM
President - Aboriginal Strategies Inc.

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#20507 - 01/15/10 05:31 AM Re: Ledger printing to Adobe PDF Converter [Re: Lyndon_Olfert]
Lyndon_Olfert Offline
Adagio Specialist

Registered: 06/15/04
Posts: 362
Loc: Winnipeg
One additional note: when printing to file as a Word document format (in Ledger only) the document that is created does not open in Word.
_________________________
Lyndon Olfert, CPA, CGA, CAFM
President - Aboriginal Strategies Inc.

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#20516 - 01/15/10 11:10 AM Re: Ledger printing to Adobe PDF Converter [Re: Lyndon_Olfert]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11535
Loc: Vancouver, BC Canada
Hi, Lyndon,

Did you just do an Adobe update the other day? I did and now, you're right, I can't use my Adobe PDF for GL reports only also.

I'll report this to R&D for you.
_________________________
Regards,
Softrak Tech Support

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#20518 - 01/15/10 12:25 PM Re: Ledger printing to Adobe PDF Converter [Re: Softrak Support]
Ryan Brohman Offline
Adagio Pro

Registered: 01/03/07
Posts: 10
Loc: Waterloo, Ontario
Lydon,

Try CutePDF. It's free and I find it creates the pdf files quicker than Adobe's tool.
_________________________
Ryan Brohman

Kitchener, ON


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#20521 - 01/15/10 01:12 PM Re: Ledger printing to Adobe PDF Converter [Re: Ryan Brohman]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11535
Loc: Vancouver, BC Canada
Hi,

Seems the Adobe update may be causing problems in other programs as well.

However, just tested and, for Adagio, this has been resolved for the next release of Ledger.
_________________________
Regards,
Softrak Tech Support

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