We learned in Plus to be careful when deleting customers in AR to be sure and delete any ship-to address for them in OE.

Is it the same in Adagio? Any recommendations or short cuts for this procedure?

Thanks!

Jody

Hello Jody:

In Adagio, deleting a Customer account will delete the matching Ship To address(es).

Thanks, Bruce. I had been deleting the customer in AR and the corresponding ship-to was not deleted. But when I deleted the customer using OE, it was.

Hi Jody:

You're right! I went back and tried it both ways. Deleting a Customer in OE will delete the Ship To but deleting a Customer in AR will not.

The good news is that Receivables 9.0 will solve this problem because the ability to add/edit Ship To addresses will be moved to the AR module where it really belongs. This is one of more than a hundred changes coming in Receivables 9.