Hi All,

2 questions:

1) We have a customer set up as a US vendor. The customer does not have a price list; the price of parts is generated from the base price of the item. When we enter an order, the price of the part is always converted to Canadian dollars, but we want to invoice in US$. For example, we put a part price of $5 in the item, but when we enter an order, the part price will change to $5.20 (or whatever based on the exchange rate). How do we tell Adagio to keep the US price?

2) I have an order that is marked complete - all items on it have been shipped. The invoice for this order is marked not complete though. What 'completes' an invoice?

Thanks!

Hi Acrylon,

1) To make the order in the currency of the customer, you need to create a price list in Inventory that is associated with the US dollar currency code, and also create alternative price list items attached to this. Then assign this US price list to the customer. Without using an alternative price list, the item will always be based on the home currency.

2) Order Entry Invoices and Credit Notes are considered 'complete' when they are printed. Only printed invoices/credit notes will be copied to history and eventually purged from current.