Sorry, no.

If the process only takes a second or two and if there is no evidence of data problems, I suggest accepting the inconvenience and moving ahead.

I know you would like the mystery resolved so my answer won't be a popular one. But there are many things about Word and Excel that I have learned to live with. And as long as those things don't impede my work, I try to focus on the ways that I can use the tools better. Adagio is like that - the OE module has lots of features that can improve your daily processes. And if you are on the Upgrades plan, install OE 8.1B and see the new features.

On the other hand, if you really want to solve the mystery, ask your local Adagio reseller to help diagnose the circumstances.

OK then, that is what we will do.

Thanks for all your help with this issue - its been quite a ride!

Have a great day!

Cam

One last question:

When I run checksys on my system, I get a warning:

========== Multi-User Common Directory Status ==========

The following Multi-User Common directories ("EZTASKS") were found:
[Note: the common names are listed on the left; the crucial unique names are in parentheses]
p:\asp (\\winnipeg\data\accpac\asp)
p:\softrak\program files (\\winnipeg\data\accpac\softrak\program files)
WARNING: Generally only 1 such directory should exist, but (2) unique names were found!!
This may cause multi-user data corruption problems if programs use different
directories while concurrently accessing common data!!
Please check with your system administrator to ensure proper configuration.

Could this cause the message?

Thanks!!

Hi, Acrylon,

Only one EZTasks directory should be used. It appears that your site either used to use ACCPAC Plus or perhaps still uses it sometimes along with Adagio.

ACCPAC Plus also uses EZTasks and other common files.

If you are still using ACCPAC Plus, the EZTasks path, located in the ADSProf.xxx file in your data directory (where 'xxx' is your 3-character data extension) should probably point to the first path (eg. p:\asp). If you have migrated to only using Adagio, you would probably use the second path. The key is that only one should be in use for both programs or you could run into problems as the ChkSys Warning indicates.