Thanks to Tech Support for the tip on copying CRPE32.dll to the Softrak\System\CRPE folder. I tried it at a client site yesterday and it worked great.

I can now use PrintTool to process reports that contain Crystal 8.5 features (because it's really hard to know what's version 8.5-related and what's not)!

Yann:

The CRPE32.dll that you described is version 7.0. Version 8.5 is 4925 KB in size. You don't have that version of the run-time on your computer.

The run-time file is installed with the Adagio modules and they are still using version 7.0 (aside from Job Cost perhaps).

I suggest that you ask your Adagio consultant to supply CRPE32.dll in version 8.5. Copy that file into the new CRPE folder you just created. Then PrintTool should be able to run any reports created using CRA 8.5.