So if I find some culprits with the Accpac OEASP install directory and rename it, what kind of problems with this create?

Thanks!

They won't be able to start ACCPAC Plus Order Entry.

One last question (for this round!):

The install directory for Accpac isn't on the server, so if I actually find it on someone's local drive and change it, would it even solve the problem?

Thanks a bunch all

Well, it would prevent that user from launching ACCPAC Plus.

Still no dice!

One interesting thing that might shed some light on this situation:

I have a copy of the database on my local drive that I've been using to do some testing (we are about to start EDI). Obviously no one else can access this database, yet I still get the same message popping up. This makes me think it doesn't have anything to do with the multiuser environment, since I'm the only one who uses this set of data.

I know this message comes up when file counts dont add up - couldn't we just go into one of the database and manually delete some older ones so they do add up?

Does this help at all?

Thanks!

Is there some process you can do that makes the message occur consistently?

It usually seems to be random. If I leave OE alone for a while, you can guarantee the message will be there. Sometimes I'll look through 20 invoices before the message appears again.

There are two times when it will always happen though: after you log in, and when you press the "Orders" button.

The message says that 'the order statistics will now be updated...', is it possible they are just not being updates?

Thanks

OK - the message occurs when the count is being corrected, and the counts are checked when the "Orders" form is launched and when the application is first opened. This means you'll only see the message at that time, but something else is messing up the count.

Is there some regular process that you do that always generates the message the next time the "Orders" form is launched?

Hello Acrylon,

Could you right mouse click on the file OEWOPT.xxx (where "xxx" is your data extension), select properties, and report how many bytes are in the file (next to the label "Size:" on the first screen).

It should report 256 bytes.

Hi Andrew,

The file size is 256KB.

I can't think of some 'regular process' that we do for the message to come up. I'm assuming that this other process would somehow have to change this order count one way or another?

What are the things that make this order count change? It says the problem is due to 'postings in Accpac OE', but I'm sure there's been no postings in Accpac for quite some time.

Thanks,

Cam