The e-mails and letters announcing the new Lanpak Annual Plans were all sent yesterday. Many have already responded.

Despite the careful proofreading that the letters and e-mails were subjected to, we have noticed a minor problem with some that were sent. This involved the offer to prorate the lanpak fee to synchronize with the expiration of all the plans.

For users with all their Upgrade Plans expiring on a single day, the body text and options in the communication are correct.

For users with Upgrade Plans expiring on different dates, the body of the communication makes the offer to synchronize all the plans, but this must be done in communication with Softrak's Customer Service Department. Unfortunately, under "Choice of Plan", the incorrect proration amount was not suppressed as it should have been.

Sorry for any confusion this causes.