Hi Terrence

I'm pretty sure the answers to your questions are yes and no, in that order. That's just the way the software is designed.

Many of my clients don't have their salespeople import Orders into OrderEntry, but rather into SalesCQ, so that they can be reviewed and then promoted into sales orders. This is especially helpful when the customer code isn't known by the salesperson, because you can import into SalesCQ using a catchall customer and then as they are promoted, get assigned to the proper customer.

Steve