Hi Jenny,

Do you use Adagio OrderEntry or Invoices to enter credit notes? Do you also use Adagio SalesAnalysis?

Because transaction descriptions are not stored in Inventory Transaction History, that wouldn't be the place to do inquiries on credit notes by item, if that description is important. You would be able to do this by creating your inquiry on the source of the credit note data. In the case of SalesAnalysis, an additional setu pstep to bring in the Transaction Description rather than the Item Description would be needed.

How are you doing (or would like to do) this inquiry? From Excel, or a report, or another way? This sort of thing could be done from the OrderEntry History and the Items tab (selecting Credit Notes only for a date range) and either view form the grid or Export to Excel. A similar lookup from SalesAnalysis can be done. Or use Adagio GridView to create a customized inquiry with just the information you need.
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Regards,
Softrak Tech Support