If you start in "View", and select "Edit" then click "OK", you are taken back to the grid.

Would it be more useful if you were taken back to the "View" screen?

Also, double clicking on a row normally launches in "Edit" on the row record selected. Would it be better if it launched "View"? If you answer "it should be an option", then at what level? (for the User across all companies?, for the Group across all companies?, on a company by company basis?, application wide across all users and companies?) (I know, sometimes there are too many choices.)

For block changes, show your clients how to select and export information directly from SmartFinder into Excel, and then how to import from the resulting Excel spreadsheet.

Perhaps this should be a topic for a User Group meeting?