Yes, those invoices do have the $0.00 balance due on the bottom but those customers don't seem to care about this fact. All they want is NOT to receive another copy again as they have received one already at the time of delivery. If the system can provide the staff with the option to only print those that have owing balance when they select the newly completed range of invoices to print, then this should solve the problem. Is there a way to do that? How about a field in the fax or email queue that identifies these are paid invoices so the staff can delete from the queue first before the invoices are sent out?