Hi Softrak Support,

We were receiving an Access Violation error and we had integrity errors, however, the integrity errors showed up ONLY when running integrity check from within AR. When running integrity check using DataCare on the same data, it does not report any integrity errors. The integrity errors reported within AR are as follows:

"orphan gl detail have been found"
"checking transactions gl details... 4 errors found"
"Application integrity phase... 4 errors found"

Since these errors are only being reported in AR, I can only rebuild from AR. After rebuilding in AR and running integrity check from within AR again, it reports no errors.

The Access Violation errors are unchanged whether using the data with the AR errors or using the data after the rebuild that contains no errors.

One more note - I opened our data from a March 31 back up and it also has the same 4 errors reported in AR integrity check. We never noticed the errors were there because we do our integrity checks in DataCare, not AR. The errors have been there for months, maybe years, but we have not had any problems printing statements until this month. I can no longer print statements using my March data. ARWINERR.DAT has nothing in it except what is pasted below:

Checking Terms... OK
Checking Account Set... OK
Checking Billing Cycle... OK
Checking Transactions... OK
Checking Customers... OK
Checking Ship To/Contacts ... OK
Checking Cash batch 393 ... OK
Customer Filters ... Checked OK
Checking Customer Alerts ... OK
Checking Customer Alert Details ... OK
Checking Contact Alerts ... OK
Checking Contact Alert Details ... OK