Hi Janelle,

First I'll just mention that these types of topics, this one and the printing problem one, are more suited to the Technical Support forum rather than the the General Inquiries forum. The TS forum is meant for situations where the products are not acting as expected or are generating actual errors, while the GI forum is more suited to questions like "Can the product do this, Can the product handle that, What's needed to run the product, etc."

With respect to the import problem, it might help if:
(a) You posted the complete (including the date in brackets) version info. In fact, I would recommend that you include this info in the initial post for any Tech Support topic. This can be seen on the splash screen when starting the module or if already in the module, by selecting Help | About. My version is 8.1C (110512) and I happen to know that you upgraded to that version recently.

(b) You could provide an image of your Import Template definition, either by embedding a screen shot or attaching a .PDF (or some other common format) to the forum post. To get the Template definition, select [Print] from the Import Template window.

Your observation "so far, it appears to happen when the lines have the same cheque number and the BankRefs are consecutive" is interesting. If the Bank Ref were somehow being truncated by one digit on the right, "6 11115" and "6 11116" would not be unique whereas the others in your example would be. Food for thought.

Regards, Pete


Edited by BAMPH (07/21/11 08:14 AM)
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Peter Banfield
BAMPH Consulting Services
Barbados