You can run ChkSys on a workstation or the server. It will tell you where various files (and report files) are installed, allow you to turn off Opportunistic Locking and other things. It won't resolve the problem you are currently experiencing though.

Installing the program in the same manner for the one other user should resolve the issue.

The QRASP folder contains tables used for running reports in Adagio. These tables are also used when custom reports are created using Crystal Reports for Adagio.