Barb; you are not our only large client in Langley on Virtual Vendor.
Though I appreate that your experience was both good and bad, please keep in mind that you had a lot of customization done and/or pushed the boundries of Virtual Vendor considerably. This creates it's own challenges at the best of times for any software you might be implementing.
The client I was referring to had a straight forward requirement, therefore a much smoother implementation.