I understand why CN's are current, it is our customers who don't. If they have an account that is (example) 90 days overdue and they look at the aged overdue on the stmt it does not bal with what they show on their books. I am doing my best to help the customers to understand. Before I started working here, the company issued a negative invoice as a credit which had a due date and therefore the customer would have the same total in their overdue column. So is there a way to print the stmts with the credit included in the total of the month it was issued (ex.over 60 days)
Edited by Heather Mac (08/28/09 02:00 PM)