Hi Yann,

Don't worry about the naming convention for the Crystal tables. ARW10 is correct for that version. Dictionaries used by GridView and Crystal Reports are different, thus the individual table names may be slightly different.

Using the write-off batch function is a quick, correct and easy way of taking all transactions for zero-balance customers and applying a transaction to each (an adjustment) so that they don't appear on statements and period end can clear the transactions to history. All GL accounting is correct. The only places where you couldn't do this if a customer had a post-dated deposit and their balance happened to be zero, or if you use multi-currency.

Using write-off batches for matching up invoices to cash is way faster than doing zero dollar cash entries and manually doing the matching.