Hi Heather,

This error can be pretty generic and mean a few different things. First of all, can I verify what version of Adagio Inventory you are using? This can be found from the Help / About screen.

When you print the report, what options are selected? This could be important, in case one of the particular options when selected is causing the problem.

What is the range of item(s) chosen to print?

When you print, are you printing to paper, previewing, or printing to a file? This may be important as this was a known issue with old versions when printing a report to a Word file.

Do you have a customized Item Status report? This can be determined if you have a \softrak\icwin\modrp directory and an ICSTATUS.RPT report file within. Perhaps you have an 'old' report and updated report tables that no longer match - and the modification has to be re-donw with the latest report.

In the \softrak\icwin\StandardRP directory, the unmodified report files are located here. What are the file dates of your ICSTATUS.RPT file? How about ICSTATU2.RPT? Depending on your version of Inventory in use, it may be that an old version of the report was not overwritten by an updated version when an upgrade was installed.

Do you have more than one person with access to Adagio Inventory? Does the error happen to every user attempting to print the report, or only some?