Hi, Liz,

If the EZSEMTAB file in the data directory is not cleaned up by the system, then this might make Adagio think a user is doing something when in fact they are not. Try getting all users out of Adagio and delete this file from the data directory.

As well, the 'critical error 1' message you reported is generic and tends to report that the program wanted to write/access/delete a data file and was prevented from doing so. Anti-virus software could potentially get in the way of this, but there could be other reasons as well.

Note that Softrak folder on workstation should be excluded as well as Softrak folder on server.

When someone closes a program via task manager, files can be left open on the server. Could it be that a network card is failing so a workstation intermitently loses connection to the server, leaving some files open? Rebooting the workstation will close those files.

Hopefully some of these suggestions will help you troubleshoot the problem on your system.