OE - cannot reprint invoice from history

Posted by: CRR

OE - cannot reprint invoice from history - 05/22/08 12:33 PM

I occasionally cannot reprint an invoice from history in OE. I cannot see any reason why. What happens is that trying to print causes my computer to lock up--have to use task manager to get out. After I did a data integrity check, then trying to print causes the printer to spit out a blank sheet of paper. The invoice in question had originally been an order, which later was posted as an invoice. It had been printed as an invoice at one time, as I have a copy in another file, but I can't get it to reprint. This same scenario has happened several times with other invoices.

Any ideas?

Thanks
Chris
Posted by: Softrak Support

Re: OE - cannot reprint invoice from history - 05/22/08 12:41 PM

Hi Chris,

If you are using Adagio OE81B, download the service pack dated 2008.04.21. This fixes a problem as you are desribing, which happens when printing a document from history that contains a misc charge detail.