Clear "net zero" invoice in Adagio Payable

Posted by: tojayc

Clear "net zero" invoice in Adagio Payable - 07/07/22 10:43 AM

Hi, Sorry to bring this question up again but we are again unable to clear two invoices that net out to to zero in adagio payable.

We were taught to use "manual checks" option and select "no print" to clear invoices that net out to zero before. When we try it this time, we encounter an error message saying "Unable to post batch. There are no details for this check".

what is the best way to clear two invoices that net to zero if we won't be receiving any more invoice form that particular vendor? Thank you very much.



Posted by: Bruce Gardner

Re: Clear "net zero" invoice in Adagio Payable - 07/07/22 11:23 AM

Hello:

You have to select the documents so that the "Apply To" fields show a value. They have to net to $0.00.
Posted by: tojayc

Re: Clear "net zero" invoice in Adagio Payable - 07/07/22 12:27 PM

OMG! It worked. Thank you very much. The way to "select" the invoice is not obvious. I click on the invoice and press "ok" and the value showed up on the "apply to" field. After I do this to both invoices, it allows me to post the manual check to clear them. Just amazing! Thank you. I can finally sleep at night now.