Direct Email Setup: Password Length Too Short

Posted by: Csaba_K

Direct Email Setup: Password Length Too Short - 06/22/22 04:53 AM

Hi There!

As I was trying to set up Direct Email Send in OE Version 9.2A, I ran into an issue that the email password field only accepts 30 characters.
We use an SMTP service to send these messages and I would need to enter a 64 digit API key in the password field to be able to securely set up direct email send without inputting my actual username and password.
Here's the sendgrid support article on this in more detail.

My question is, is there an easy way I can edit installation files to remove this 30 character password limitation? If not, then I would suggest removing this limit in future releases.
Thank you!
Posted by: Softrak Support

Re: Direct Email Setup: Password Length Too Short - 06/22/22 07:30 AM

Hello Csaba_K,

No, there is nothing that you can edit to change this. I have added your suggestion to the wishlist for future releases of Adagio.