F6 Smart Finder Clear Item

Posted by: Sammy

F6 Smart Finder Clear Item - 06/04/09 12:40 PM

In Order Entry when using the F6 Smart Finder for Items, it always comes up with the last item searched. This only happens in this one field and on one computer. How do I get it to clear or have it accept the new typed item without having to delete what is in the box?
Posted by: Kate Spontak

Re: F6 Smart Finder Clear Item - 06/04/09 02:23 PM

When you re-enter the field, the saved entry is highlighted in blue, which means that it will delete itself as soon as you start typing the new item number.
Posted by: Sammy

Re: F6 Smart Finder Clear Item - 06/08/09 12:22 PM

When I re-enter the field it does not come up in blue, which is what I want to fix.
Posted by: Softrak Support

Re: F6 Smart Finder Clear Item - 06/08/09 12:54 PM

When a SmartFinder is opened, the focus will be on the text field for which you base your search. Though Item Numbers are a special case because they require the item formatting mask, they behave the same as for other searches with any information all selected ('highlighted in blue') so that typing will overwrite it.

Just clicking in the field will not select everything - but if you tab into the field, it will.

The fact that only one computer has the problem means that it works on other computers? What is different about this one computer? I guess that may be the question.

Remembering the search criteria (by user) is a feature of Adagio and will only be cleared when the program is closed. If the information is not cleared, then there is a problem with your system clearing the temporary smart finder data files - OEF###.

If you continue to have the problem, could you indicate the steps that you are doing and the behaviour that happens, and the behaviour that you were expecting?