AP EFT Email queue - attachments=0

Posted by: KNoel

AP EFT Email queue - attachments=0 - 10/18/19 12:33 PM

AP 9.3A (190513)
When sending EFT email notifications to the queue, it doesn't show that there is an attachment (EFT payment advice). It's showing a 0 instead of a 1.
If I edit the vendor email details and exit, it will change the attachment from a 0 to a 1.
If I just send the email, it remains as a 0. I can confirm the attachment is being sent.

Any thoughts on why this happens? If I recall this used to work.

Thanks
Karin
Posted by: Softrak Support

Re: AP EFT Email queue - attachments=0 - 10/18/19 03:13 PM

Hi Karin,

I can replicate this behaviour when emailing additional forms. Perhaps something was inadvertently broken in a prior release. Good to hear that the actual emailing process is not broken and this is just a display issue on the email queue.

I will write this up for R&D to take a look at.
Posted by: Lauren Stief

Re: AP EFT Email queue - attachments=0 - 10/21/19 06:16 AM

Hi Support,

This has been an issue for a couple years, it is not just with the most recent release.

Lauren
Posted by: Softrak Support

Re: AP EFT Email queue - attachments=0 - 02/25/20 02:32 PM

Hello Karen and Lauren,

This issue has been fixed in the Payables 93B (20.02.17) Upgrade.