Payable update file ADS32.DLL and SSIADG32.DLL

Posted by: bdgillis

Payable update file ADS32.DLL and SSIADG32.DLL - 01/23/17 01:01 PM

We are trying to update the AP for the first time after a fresh reinstall of Adagio modules, (GL, AP, AR, EFT). The error message appears: " Cannot currently install Adagio Payables in the following folder: \APPS\Adagio2016\Softrak\Payables". The following File In-Use problem exists: -An Adagio program is using a needed file (ADS32.DLL)(**) - An Adagio program is using a needed file (SSIADG32.DLL).
We confirmed all users were logged out.
Any suggestions ?
Posted by: Softrak Support

Re: Payable update file ADS32.DLL and SSIADG32.DLL - 01/23/17 01:04 PM

Hi bdgillis,

These are system files, accessible by all Adagio programs and users. If indeed all users have logged out of Adagio, and this error occurs, then the files on the server have not been released. A reboot will be necessary, perhaps just for the workstation that last used Adagio but more likely the server.