Error Posting Invoices

Posted by: doug

Error Posting Invoices - 01/19/16 05:45 AM

I am getting the following when trying to post invoices. "distribution to receivable control are not permitted on document 365011" I get this for all invoices in batch. FYI this is the first Day End done since updating Order Entry, Receivables and Ledger to most current versions.

Doug
Posted by: Bruce Gardner

Re: Error Posting Invoices - 01/19/16 06:22 AM

Doug:

In the Receivables Company Profile there is a new setting that allows you to prevent users from posting the other side of an AR transaction to the AR control account. This is primarily a benefit with Adjustments where users would get confused and distribute to the AR control account resulting in the debit and credit both hitting the AR control account when the transaction reaches the GL.

I've seen cases where the OE Clearing account was defined to be the AR control account so that may be your situation.

To allow posting to proceed, edit the Receivables Company Profile.
Posted by: doug

Re: Error Posting Invoices - 01/19/16 06:41 AM

That was it. Thank you very much.

Doug
Posted by: Retired_Guy

Re: Error Posting Invoices - 01/19/16 08:40 AM

The OE clearing account should be different than the AR Control Account.
Posted by: doug

Re: Error Posting Invoices - 01/19/16 10:38 AM

Andrew, our accounting person would like to know why The OE clearing account should be different than the AR Control Account.

Doug
Posted by: Bruce Gardner

Re: Error Posting Invoices - 01/19/16 10:51 AM

Doug:

The clearing account is used to ensure that both sides of the Day End process make it to the GL. The OE Day End creates a debit to the clearing account. Posting the Receivables batch (OE invoices and credit notes) creates a credit to the clearing account. The clearing account should be monitored regularly to ensure that it balances to $0.00. If it doesn't, then part of the process wasn't completed or someone edited a transaction.

If you use the AR control account rather than a separate clearing account, not only do you not have this check-and-balance, you have way too many transactions flowing through the AR control account, making subsequent reconciliations more difficult.
Posted by: Retired_Guy

Re: Error Posting Invoices - 01/19/16 01:16 PM

Thank you Bruce.