Topic Options
#72044 - 10/11/25 11:01 AM Adagio in the Cloud is throwing a critical error
Yvette Offline
Stranger

Registered: 05/09/18
Posts: 2
Loc: Alberta, Canada
(70.77.211.11)
Oct 11/25 - Help! I unposted and was reposting a journal entry around 11:30am MDT and a critical error occurred and now nothing works in Adagio. "Critical Error: [1317] unknown OS error accessing sequential file." I get a message that I should be able to access the Data Integrity check but when I try it just keeps cycling the critical error message again and I cannot open anything.

Update Oct 12/25 - Softrak fixed something so I could run a Data Integrity check but "Rebuild" does not fix the issue. Waiting to hear from support.


Edited by Yvette (10/12/25 08:52 AM)

Top
#72045 - Yesterday at 10:04 AM Re: Adagio in the Cloud is throwing a critical error [Re: Yvette]
Patricia B. Offline
Adagio Maestro

Registered: 06/26/08
Posts: 1181
Loc: Langley, BC
(75.155.237.165)
Hi Yvette:

Contact your Adagio dealer. Cloud support is not going to help you with a corrupted database.
_________________________
Patricia Balbuena Cotlear
AP SMART SUPPORT
236 991 3060





Top


Moderator:  Christa_Meissner 
Who's Online
1 registered (Jesse_Gilbert), 105 Guests and 4 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
1874 Members
5 Forums
14556 Topics
71036 Posts

Max Online: 432 @ 01/20/25 10:17 PM
October
Su M Tu W Th F Sa
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30 31