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#68243 - 05/31/22 11:09 AM Customer Receipts -
Shafeeq Offline
New Guy

Registered: 02/09/22
Posts: 7
Loc: Canada
Hi!

I am just wondering if someone can help me fix an issue I have with printing customer receipts. I have modify our receipts template so that it includes the description field. Thus, when the receipt is printed out, the invoice# and the description of invoice should appear.

For some reason, the "description field" is empty even though there are characters entered from the invoice module (when the invoice was created).

Please Advise.

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#68244 - 05/31/22 11:33 AM Re: Customer Receipts - [Re: Shafeeq]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3617
Loc: Toronto ON, Canada
Hi Shafeeq:

When you modified the Receipt format, which Description field did you enter? I can see "D09, Description". That is the description that is entered on the detail line of a Miscellaneous Receipt (ie. a Receipt not linked to an existing Invoice). Unfortunately I don't see any field that would show the description attached to the original invoice.
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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#68245 - 05/31/22 01:33 PM Re: Customer Receipts - [Re: Bruce Gardner]
Shafeeq Offline
New Guy

Registered: 02/09/22
Posts: 7
Loc: Canada
Hi Bruce,

Thank you for your response, appreciate it. Yes, I used "D09 Description". Is there a way that I could included "D10 Trans Description 1" on a receipt? As I believe this is where the information of the description of an invoice is stored.

I found it weird that we are able to get the "Invoice Number/ D0R Document #" on the a receipt but the not the description.

If there is a way of implement this information, please let me know.
Thank you so much!

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#68247 - 05/31/22 02:10 PM Re: Customer Receipts - [Re: Shafeeq]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3617
Loc: Toronto ON, Canada
Hi Shafeeq:

I agree, it would be good to have the Invoice description as an option to select. But I don't speak for Softrak; it will be up to someone there to add it to the "wish list" if they deem it a practical suggestion. For now, you should operate on the assumption that you won't see the enhancement in the near or medium-term future.
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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#68250 - 05/31/22 03:37 PM Re: Customer Receipts - [Re: Bruce Gardner]
Chris McDonell Offline
Adagio

Registered: 11/16/01
Posts: 623
Loc: Vancouver, BC, Canada
Hi,

It seems that the entry function does not load the description of the invoice into the batch in BankRec and thus it can not be printed.

I have added it to the Wish List for the BankRec program to load the description from the AR Transaction description.
_________________________
Chris McDonell
Softrak Systems Inc.

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#69119 - 01/10/23 08:50 AM Re: Customer Receipts - [Re: Chris McDonell]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11571
Loc: Vancouver, BC Canada
Hello Everyone,

This feature has been added in the BankRec 9.3A (2023.01.10) Service Pack just released.
_________________________
Regards,
Softrak Tech Support

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