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#58699 - 09/20/18 11:37 AM AR; Overdue Report has entry with no values
SupportGuy Offline
Adagio Scholar

Registered: 03/23/07
Posts: 77
Loc: Victoria, BC, Canada
Hello,

Our AR department noticed an odd error when generating an Overdue Receivables Report. An invoice will appear as a line item but have no values. And when you review the invoice itself, it has been paid.

If this is an unknown bug, I can forward a sample of the report as a redacted PDF.

Thank you,

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#58701 - 09/20/18 11:47 AM Re: AR; Overdue Report has entry with no values [Re: SupportGuy]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4414
Loc: Vancouver, BC
Joe:

There is likely some logical reason (like some odd combination of credits and payments) that is producing this result (the report thinks that the invoice should still be included but the amount owed is now $0. I'll contact you off line to look at this further.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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