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#5631 - 02/15/06 02:28 AM Wrong Password for AP Service Pack
BrendaToo Offline
Adagio Fan

Registered: 04/21/04
Posts: 35
Loc: Vancouver, B. C.
Hi, I finally got around to installing the latest service pack for the AP. When I use the password emailed to me, I get an error message that it is the wrong one.

Looking closer, my email says the version is 2005.10.24 while the service pack I downloaded is 2005.11.22. Did I miss out on a email with the correct password?

Thanks, Brenda


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#5632 - 02/14/06 06:55 PM Re: Wrong Password for AP Service Pack
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11448
Loc: Vancouver, BC Canada
Hi Brenda,

Indeed these are different service packs for Adagio Payables 8.0A, and as such will have different passwords. As Adagio service pack passwords are not automatically emailed, perhaps you have an older email with an old password.

Your best bet is to contact your Softrak business partner, who has access to the latest service pack passwords, or to contact Softrak Customer Service at info@softrak.com.


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