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#52744 - 02/20/17 07:22 AM GLChart of Accounts Error GL9.2B (160910)
doswalt Offline
Adagio Specialist

Registered: 11/10/06
Posts: 319
Loc: AL
Error previewing chart of accounts. "The remaining text does not appear to be part of the formula. Details: errorKind
Error in file Alacctp_v2 - remainder of error in attachment.

If sent to printer, returns no error and nothing goes to printer.

Thanks,


Attachments
ChartAccount_error.PNG (134 downloads)


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#52745 - 02/20/17 08:11 AM Re: GLChart of Accounts Error GL9.2B (160910) [Re: doswalt]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi David,

We are aware of the problem. It will be fixed in an upcoming Service Pack to Ledger.

Sorry for the inconvenience.
_________________________
Andrew Bates

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#52773 - 02/21/17 02:08 PM Re: GLChart of Accounts Error GL9.2B (160910) [Re: Retired_Guy]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11550
Loc: Vancouver, BC Canada
This has been fixed in the Ledger 9.2B (170218) Service Pack.
_________________________
Regards,
Softrak Tech Support

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#52795 - 02/22/17 07:17 PM Re: GLChart of Accounts Error GL9.2B (160910) [Re: Softrak Support]
doswalt Offline
Adagio Specialist

Registered: 11/10/06
Posts: 319
Loc: AL
Thanks!

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#55701 - 11/29/17 09:03 PM Re: GLChart of Accounts Error GL9.2B (160910) [Re: doswalt]
Ken A. Offline
Adagio Maestro

Registered: 09/14/01
Posts: 1009
Loc: Kamloops, BC
When will this be fixed in FX? It has been almost a year and a half that my clients have not been able to print out a chart of accounts or simply print out a list of departments in their FX datasets.
_________________________
Thanks,

Ken Aberdeen,CPA, CMA
Aberdeen Business Consulting Ltd.
ken@aberdeenconsulting.ca

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#55704 - 11/30/17 09:10 AM Re: GLChart of Accounts Error GL9.2B (160910) [Re: Ken A.]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11550
Loc: Vancouver, BC Canada
Hi, Ken,

Thanks for reporting the Chart of Accounts issue in FX. I've written it up for R&D.

With respect to the Departments report printing, I believe this problem occurred in special circumstances only. If you add a Retained Earnings account, it prints. I realize this is a workaround and have updated the issue from this thread ( http://softrak.com/ubbthreads/ubbthreads.php/topics/52311#Post52311 ) with R&D for you.
_________________________
Regards,
Softrak Tech Support

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#55709 - 11/30/17 01:45 PM Re: GLChart of Accounts Error GL9.2B (160910) [Re: Softrak Support]
Ken A. Offline
Adagio Maestro

Registered: 09/14/01
Posts: 1009
Loc: Kamloops, BC
HI Support,

My data has RE accounts in the fx company profile and the retrieved data and neither report prints.
_________________________
Thanks,

Ken Aberdeen,CPA, CMA
Aberdeen Business Consulting Ltd.
ken@aberdeenconsulting.ca

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#55710 - 11/30/17 01:53 PM Re: GLChart of Accounts Error GL9.2B (160910) [Re: Ken A.]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11550
Loc: Vancouver, BC Canada
Hi, Ken,

Send me that data please?

Thank you.
_________________________
Regards,
Softrak Tech Support

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#55711 - 11/30/17 01:53 PM Re: GLChart of Accounts Error GL9.2B (160910) [Re: Ken A.]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11550
Loc: Vancouver, BC Canada
Hi, Ken,

Send me that data please?

Thank you.
_________________________
Regards,
Softrak Tech Support

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#55713 - 11/30/17 02:55 PM Re: GLChart of Accounts Error GL9.2B (160910) [Re: Softrak Support]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11550
Loc: Vancouver, BC Canada
Hi, Ken,

Thank you for sending the data. Here's what I did. I created a new account 3900 (blank department) and set it as a Retained Earnings account.

When I print the Departments report now, I see all of the original 17 departments on it.

Another workaround would be to use the ExcelDirect button on the Edit Departments window assuming the user has access to the function.
_________________________
Regards,
Softrak Tech Support

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