Hi again, Everyone.

All of our executables are 'signed files' and 'signed files' can't have viruses. Unfortunately, this is a false positive that is being reported and we are working with Microsoft to try and get the issue resolved. Unfortunately, these things do not happen nearly as quickly as any of us would like them to.

I'm having this problem at both of my workplaces. Any idea when it will be rectified??

Thanks
Jean

....just spoke to our tech guy and he said that MS Security Essentials detected the financial reporter as a virus and removed it, so it needed to be restored from a backup.

It does not need to be restored from a backup. The program files are not normally in the backup unless your server backup includes the softrak directory.

You can re-install the GL by downloading it from softrak.com. If you need help for this you should contact your Adagio dealer.

Okay great - thanks for the tip Dan.

Jean:

All you need to do is recover the Adagio files and registry keys from your AV software's quarantine.

Problem is, if you don't fix the reason Adagio was quarantined in the first place it's just going to happen again.

I added exceptions to Exclude file of LedgerFinRep.exe to System Center Endpoint Protection (Microsoft product).

Thanks Doug - did that and we're all good now. I'll pass along the email that was sent out about this issue to our tech guy.

This from Microsoft:
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Thanks for the report, this in indeed a false positive. I've disabled the signature and it will take effect in signature release version 1.213.2988.0 and above.
Sorry for any inconvenience this caused.
Geoff
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i had the same problem yesterday. The Ledgerfinrep.exe was gone. I copied one from old file and it worked, but it gave me a new error message..... "Failure to initialize the Adagio reporting environment"