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#47223 - 09/11/15 10:50 AM Adagio - Obsolete Users
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
We have about 25 Adagio obsolete users. Any suggestions on how to get rid of these? I don't see an option in Toolkit to merge them together.
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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#47224 - 09/11/15 11:14 AM Re: Adagio - Obsolete Users [Re: SusanTennier]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Adagio Console has a function to purge users. (Or are you asking about deleting salespeople in OrderEntry?)
_________________________
Andrew Bates

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#47231 - 09/11/15 02:43 PM Re: Adagio - Obsolete Users [Re: Retired_Guy]
Bob Wisener Offline
Adagio Conductor

Registered: 03/19/02
Posts: 561
Loc: Vancouver, BC
What's preventing you from deleting those users from user maintenance? Users are assigned to notes and audit information. Deleting users could lead to warnings about missing users.
_________________________
Bob Wisener
Dakota Software

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#47247 - 09/16/15 12:22 PM Re: Adagio - Obsolete Users [Re: Bob Wisener]
Clay_S Offline
Adagio Noob

Registered: 08/06/13
Posts: 7
Loc: Texas, USA
We create a User/Salesperson under initials ZZ and combine the "obsolete users" to user ZZ.

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#47255 - 09/16/15 06:58 PM Re: Adagio - Obsolete Users [Re: Clay_S]
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
Andrew, I'm talking about OE/File/User Setup.

Bob, you're right, I can delete them, but then there will be errors when those orders/invoices/credits are opened.

Clay, how exactly do you combine users?
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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#47258 - 09/17/15 07:22 AM Re: Adagio - Obsolete Users [Re: SusanTennier]
Bob Wisener Offline
Adagio Conductor

Registered: 03/19/02
Posts: 561
Loc: Vancouver, BC
Lets not confuse users with salespersons. The latter can be changed or combined with the Toolkit.
_________________________
Bob Wisener
Dakota Software

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#47264 - 09/17/15 10:08 AM Re: Adagio - Obsolete Users [Re: Bob Wisener]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4413
Loc: Vancouver, BC
Susan:

At this time your only option is to retain the users, otherwise you get the DIC error on the Notes.

Softrak:

A possible solution for all modules (as almost all have notes) is to be able to make the users inactive and have DIC skip inactive users.

Bob:

A combine Users function for Toolkit may seem useful but for me I would prefer an option that allows me to retain a record of who entered the note in the first place.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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#47273 - 09/17/15 12:53 PM Re: Adagio - Obsolete Users [Re: Douglas Dickie]
Bob Wisener Offline
Adagio Conductor

Registered: 03/19/02
Posts: 561
Loc: Vancouver, BC
Would anyone else use a 'change/combine user' function if it were added to the Toolkit? I'm always interested in ideas for new functions. You can email me if you prefer. Thanks.
_________________________
Bob Wisener
Dakota Software

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