Page 2 of 2 < 1 2
Topic Options
#39350 - 11/25/13 09:52 AM Re: Adagio PO Errors [Re: Softrak Support]
Jody Offline
Adagio End User

Registered: 11/21/07
Posts: 67
Loc: Southern California
The hotfix has been installed but the problem persists. Vendors All Receipt History will not purge. DIC does not detect errors.

Please note that there are more recent receipts with the same receipt number as the stubborn ones in history, the main reason I want to purge: Cannot archive more current ones to History because the older ones with same document number are there.

I am pursuing this on the Forum since it seems there have been some issues with the new PO specifically around these vendor functions.

Thanks

Top
#39351 - 11/25/13 10:02 AM Re: Adagio PO Errors [Re: Jody]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11545
Loc: Vancouver, BC Canada
Hi, Jody,

The hotfix wasn't to resolve that problem. An upcoming release will permit you to purge History receipts that exist in both the Rcpts - Primary Vendor and Rcpts - All Vendors tabs.

The hotfix was to provide extra DIC detection and rebuilding of errors caused by the PO Totals issue occurring at some sites.
_________________________
Regards,
Softrak Tech Support

Top
#39359 - 11/25/13 07:03 PM Re: Adagio PO Errors [Re: Softrak Support]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4414
Loc: Vancouver, BC
Jody:

More than likely your receipt will not purge for some reason specific to your data. If the next release doesn't resolve your problem then likely you will need to get some assistance from your Adagio dealer.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

Top
#39362 - 11/26/13 07:58 AM Re: Adagio PO Errors [Re: Douglas Dickie]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
A Service Pack has been released that we believe solves the problem of missing Vendor Total Records in multi-user PurchaseOrder environments.
_________________________
Andrew Bates

Top
Page 2 of 2 < 1 2


Moderator:  Christa_Meissner 
Who's Online
1 registered (Softrak Support), 49 Guests and 0 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
1865 Members
5 Forums
14465 Topics
70655 Posts

Max Online: 432 @ 01/20/25 10:17 PM
April
Su M Tu W Th F Sa
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30