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#35466 - 02/12/13 04:30 AM Upgraded Modules now going to default printer
Liz_C Offline
Adagio Fan

Registered: 03/11/08
Posts: 36
Loc: Ontario, Canada
Last night we upgraded several modules, in particular we upgraded OE from 8.1C to 8.1E. In several Workstations the specific printer for Picking Slips is set to Print Boss...however when they select PRINT, it wants to print to the default printer. Should I have updated Print Boss as well (is there an updated version?)

Thanks in advance

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#35467 - 02/12/13 05:37 AM Re: Upgraded Modules now going to default printer [Re: Liz_C]
Bruce Gardner Online   content
Adagio Wizard

Registered: 06/15/04
Posts: 3612
Loc: Toronto ON, Canada
Liz:
In OE, go to File | Workstation Options and select the tab labelled "Specifications". If the Pick Slip isn't already pointing to PrintBoss, make the change. Note that "Workstation" is meant literally; you will need to make the change on each computer running OE.

A new version of OE will not need a newer version of PrintBoss. The next time would likely be when you change to a new operating system (ie. from XP to Windows 7 or Windows 8).
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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#35468 - 02/12/13 05:45 AM Re: Upgraded Modules now going to default printer [Re: Bruce Gardner]
Liz_C Offline
Adagio Fan

Registered: 03/11/08
Posts: 36
Loc: Ontario, Canada
Bruce - I have done this on the different workstations & it won't "stay"...interesting enough, this only seems to be affecting the "picking slip" option - if I change the Invoice option, it sticks?????
I am still trying to figure this out (and going grey in the process:))

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#35469 - 02/12/13 05:50 AM Re: Upgraded Modules now going to default printer [Re: Liz_C]
Liz_C Offline
Adagio Fan

Registered: 03/11/08
Posts: 36
Loc: Ontario, Canada
I found something interesting....if I print from the "Orders" window (right click order, select print) it will not use my preferences, but if I select from the Menu Bar - "Order Entry -Print Picking slip" it will use my preferences?????

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#35470 - 02/12/13 05:54 AM Re: Upgraded Modules now going to default printer [Re: Liz_C]
Liz_C Offline
Adagio Fan

Registered: 03/11/08
Posts: 36
Loc: Ontario, Canada
I lied - this did not work -

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#35471 - 02/12/13 06:18 AM Re: Upgraded Modules now going to default printer [Re: Liz_C]
Michael Mulrooney Offline
Adagio Virtuoso

Registered: 02/07/02
Posts: 839
Loc: Vancouver, BC
Contact your dealer to get the hot fix..

AdagioŽ OrderEntry 8.1E (Hot Fix)

In OrderEntry 8.1E (2011.12.15) the specific printer setting for Picking Slips was not respected.

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#35475 - 02/12/13 07:01 AM Re: Upgraded Modules now going to default printer [Re: Michael Mulrooney]
Liz_C Offline
Adagio Fan

Registered: 03/11/08
Posts: 36
Loc: Ontario, Canada
THANK YOU!!!!

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