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#26471 - 03/06/11 02:45 PM O/E-Statistics Tab
Taylor Offline
Adagio Buff

Registered: 04/15/07
Posts: 59
Loc: Alberta Canada
In Order Entry, when inputing an order and you click on the Customer button to bring up the customer information, what has happened to the "Statistics Tab"? It is there if you view the customer in A/R, but not in O/E. Just curious. Linda

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#26479 - 03/07/11 08:20 AM Re: O/E-Statistics Tab [Re: Taylor]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11521
Loc: Vancouver, BC Canada
Hi, Linda,

There a company default option 'Display short credit check' in the Company Profile, System Defaults tab. This default can be overridden on the Order Template within Security Groups though.
_________________________
Regards,
Softrak Tech Support

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#26490 - 03/07/11 04:02 PM Re: O/E-Statistics Tab [Re: Softrak Support]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11521
Loc: Vancouver, BC Canada
There is also an option in the Receivables security for 'Edit/View Cust Statistics', which will specifically hide the Statistics tab when viewing or editing a customer. OrderEntry 8.1D will adhere to that setting, so you may need to verify that the Receivables security option is enabled for you.
_________________________
Regards,
Softrak Tech Support

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#26495 - 03/08/11 07:45 AM Re: O/E-Statistics Tab [Re: Softrak Support]
Taylor Offline
Adagio Buff

Registered: 04/15/07
Posts: 59
Loc: Alberta Canada
Thanks for your help. The O/E Company Profile, Systems Defaults, Display short credit check form needed to be checked. Problem solved. Linda

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