Hi there.

I've just found out that my key employee is terminally ill so I've been trying to do his job, train a new lady as well as doing my own.

My question is this (and I might have more ). When I look at my GL there are no transactions for the month of May and yet we've been posting in May. At first I thought that Alec, my ill employee, hadn't closed the month but when I went to advance it the system knew that we were in May. I'm not familiar with Adagio so this is complcating matters. Is there something specific that you have to do in the AR and AP modules to transfer the financial information over to the Ledger? Or, to have May GL entries show up in the GL?

Also, when I go to run a report the system defaults to last fiscal year (2009). I've closed the year and we're currently in the process of our year end audit. I'm not sure why the system still defaults to last year.

Rebecca:

There are a lot of places your May 2010 transactions could be.

The normal process is that you must retrieve them from the subledgers to the ledger. Normally when you open the Ledger you will get a message to this effect. In Ledger try 'Retrieve Subledger batches' under the maintenance menu.

As you still have fiscal 2009 active look for the 'Next Year' button (this will be fiscal 2010). Open this to see if your transactions are sitting there un-posted.

Beyond that, and given you inexperience with Adagio, I suggest you cantact your Adagio dealer for assistance. If you don't know who your Adagio dealer is you can contact Softrak directly for this information.

Thank you! That was exactly what I needed to do.