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#21677 - 04/07/10 08:19 PM OE Special Prices Report will not print
EdW Offline
Adagio Buff

Registered: 06/10/08
Posts: 57
Loc: Langley
OE 81C. The OE Special Prices report will not preview or print, or show on screen. No error message displays; "Printing Report" briefly displays, but unlike the other file reports which do generate an actual report, this one just goes back to the report selection options screen.
_________________________
Regards,
ed@cascadiasystems.ca
Langley BC

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#21678 - 04/08/10 04:09 AM Re: OE Special Prices Report will not print [Re: EdW]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4509
Loc: Wynnewood, PA
Hi Ed

Go to the \Softrak\OEWIN folder. Is there a folder below that called ModRP? If there is, what files does it contain?

If there isn't, then click on the StandardRP folder. What's the date for the file oespeci1b.rpt? It should be 11/30/2009 12:39PM. Is the file name all in lower case letters?

Once you answer these questions, I can give you better advice.

Steve

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#21683 - 04/08/10 07:22 AM Re: OE Special Prices Report will not print [Re: Steve Schwartz]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11532
Loc: Vancouver, BC Canada
Hi, Ed,

Steve's suggestions are valid.

However, you didn't indicate the specific release date of OE8.1C your are using. If you don't have a ModRP folder with this file in it and if your report date is correct within the StandardRP folder, it may be that you require a Hotfix to resolve the problem. The release date for the Hotfix is (100208). If this is the case, please contact your dealer and they will be able to provide you with this.
_________________________
Regards,
Softrak Tech Support

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#21797 - 04/13/10 07:48 PM Re: OE Special Prices Report will not print [Re: Softrak Support]
EdW Offline
Adagio Buff

Registered: 06/10/08
Posts: 57
Loc: Langley
You're right, I need the HF. Problem actually is installing the HF (or any Adagio HF). Posted tonight on the 404 Not Found error and HF install failure.
_________________________
Regards,
ed@cascadiasystems.ca
Langley BC

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#22016 - 04/29/10 01:20 PM Re: OE Special Prices Report will not print [Re: EdW]
EdW Offline
Adagio Buff

Registered: 06/10/08
Posts: 57
Loc: Langley
Installed the HF. 404 error resolved: Don't change the HF file name (especially rename longer) and the install should work fine.
_________________________
Regards,
ed@cascadiasystems.ca
Langley BC

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