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#18912 - 09/30/09 09:26 AM Re: OE data to Accounts Receivable [Re: Jim D]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Make sure you are running the latest versions of all the modules.
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Andrew Bates

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#18917 - 09/30/09 10:20 AM Re: OE data to Accounts Receivable [Re: Retired_Guy]
Jim D Offline
Adagio Enthusiast

Registered: 05/07/09
Posts: 25
Loc: PA, USA
Originally Posted By: Andrew Bates
Make sure you are running the latest versions of all the modules.



Accounts Receivable: 9.0A
Order Entry: 8.1C (evaluation copy)

I contacted Stief Group and they are looking into it. He was puzzled it wasn't working too. Maybe it is just my luck of the draw. I am confident it can be sorted out. Most likely it is something I am doing or not doing somehow. smile

Overall I like the OE program and asked him to initiate the purchase of the module since I believe it will work nicely for us. I am just sorting out he final pieces of the setup and this was one of them.

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#18923 - 09/30/09 11:14 AM Re: OE data to Accounts Receivable [Re: Jim D]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
We've actually had two different people test this internally (sometimes not everyone is aware what others are doing), and it works fine for them. My guess is that you're reading something that isn't there (or reading what you expect to see) - a common problem to which we've all fallen victim. Perhaps another set of eyes will see where the differences lie.

To make clear - field 1 must map to field 1 and field 2 to field 2 and field 3 to field 3 by exact text name (case and white space sensitive).

Thanks for the order!
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Andrew Bates

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#18946 - 10/01/09 08:27 AM Re: OE data to Accounts Receivable [Re: Jim D]
Jim D Offline
Adagio Enthusiast

Registered: 05/07/09
Posts: 25
Loc: PA, USA
Just to finalize this. I received my OE licensed copy in the mail today and installed it.

Without changing anything in the setup/profile/option field text, I tried this one more time.

It worked perfectly. All fields came over. I suspect that the evaluation copy somehow restricts that flow of all the optional fields? It just didn't make sense that one field came over but not the rest.

Oh well. Problem solved. Just wanted to mention it.

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#18952 - 10/01/09 08:55 AM Re: OE data to Accounts Receivable [Re: Jim D]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11549
Loc: Vancouver, BC Canada
That's definitely strange - I wouldn't have expected the evaluation copy to restrict that. But certainly glad to hear it's working now!
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Regards,
Softrak Tech Support

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