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#13975 - 08/12/08 01:51 PM Invoices: Email Error GetFontData
Phil M Offline
Adagio Fan

Registered: 11/17/03
Posts: 32
Hello Tech Support,
My client is attempting to set up emailing from Invoices. The test email is sent without error, but when a real invoice is sent by email the process does not complete. Instead, an error message is displayed stating: "GetFontData error".
Can you help us resolve this problem? She is using Invoices 8.1A (070921).

Thanks,
~ Phil

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#13976 - 08/12/08 01:57 PM Re: Invoices: Email Error GetFontData [Re: Phil M]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi Phil,

Can she print the invoice?
_________________________
Andrew Bates

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#13977 - 08/12/08 01:58 PM Re: Invoices: Email Error GetFontData [Re: Phil M]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11547
Loc: Vancouver, BC Canada
Hi Phil,

We haven't heard of this error before.

Does emailing work with a different (sample) spec? Perhaps there is an unsupported font or corruption in the spec being used for emailing?

Does this error occur for all users/workstations attempting to email with this spec or just some? In case something with the workstation (ie installed fonts) is related.
_________________________
Regards,
Softrak Tech Support

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