Hi Gail
GridView is not the answer to tech support's question above.
The question is:
Which database are you wishing to generate the report from. Order Entry? Sales Analysis?
Most likely GridView is not the right tool for such a report. Crystal Reports is. GridView is simple and easy to use, but your report requirements go beyond simple.
If you are using Sales Analysis, which has an easy to use report write (called "online inquiry"), then you can get most of the way towards creating your report right in that module.
Steve