Hello:

Your question cannot be answered on a Forum like this. It requires someone to see what has been done and to provide specific help. I can say that the Bank Reconciliation module is very good and has some excellent features. But it does require some learning and practice to handle the variety of situations you'll encounter. You should speak with your Adagio advisor. It's very common to get help for the second or even the third reconciliation (especailly if your reconciliation frequency is monthly - easy to forget what happened 30 days ago).