I am also having this issue. Bitdefender is our antivirus software. Yesterday I had two trojan virus notices. They were in quarantine and I deleted the file without noting the name of the deleted file. After that I could no longer do Adagio backups, getting the error message “Adagio Backup DLL not found. Unable to do backup.”

I cannot get the DLL file back as I cannot reinstall the last service packs because when I go online to try to get the file the link where I am to input my email address doesn’t work. Since I can’t put my email address in I can’t get the file to download it. (I have an email and a call in to Customer Service about the email link.)

Can someone assist me in getting the last service packs for Ledger, AP & BR, and then I can re-install them and then get our IT guy to figure out what to do with all the info above about exclusions etc?