Hi, Eva,

Sometimes DOS works much better than Windows.

Go to the command prompt, change directory(s) to the folder in question, then (if this were sample data you might) ren *.SAM *.ADB and Enter. Don't rename any import files (eg. CSV or XLSX files).

Zip up the data and put the resulting zip in a separate folder. Then upload it.
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Regards,
Softrak Tech Support