Hello Dwaine,

This is a known issue with Adagio Ledger 9.2A which was brought to our attention after the release of the product. Adagio modules 9.2A and above are all using SAP Crystal Reports 2013 for their management reporting and the technology has changed a bit. The problem will be addressed in the next Service Pack for Ledger. In the interim, the "print to PDF and duplex from there" is the suggested workaround.

Sorry for the inconvenience.