Good day to you all,

One of our users reported that she no longer had access to a folder that she used to have (A/P).

To back up her case she submitted a printed report that says "printed by user"... and it is her.

I recovered two copies of the database in question from our disaster recovery system - one at 0700 hrs and the other at 1000 hrs for the day the report was run which at 09:28.

Neither recovered database has the user right (security group) that would have been required for her to gain access and no one else was in the office that day that has the SYS password or has been given the right to change the security groups for the database in question.

To be clear, no user rights had been added to the database f (for AP) so, by all that is defined - only the SYS account should have worked but clearly this is not the case.

Any ideas anyone?

Thank you and,

Cheers, JK

PS: when I try logging into the restored databases now with her credentials I am denied.