I upgraded from Adagio Ledger 9.0C.
The problem has been solved. The clue was in the CRLF part of the error code. Harkening back to primitive programming and database management, I assumed that these codes were for Carriege Return (Alt-13) and Line Feed (Alt-10).
I went to the end of the file, placed my curser at the end of the last character in the last field, hit enter and re-saved the csv file.
PROBLEM SOLVED.
I guess that the file exported from Paymate was missing the CR and LF codes that the Adagio import was expecting. Because these codes are not visible, it was difficult to track down. Inserting this one blank record fixes the problem.
Paymate has undertaken to fix this problem, but not to restore the ten years that this misery has taken off my life.
While I have often been critical of Paymate Tech Support, I could not have solved this without the help of Travis Dafoe in their Tech Support department.
I hope this will help anyone else who experiences this or a similar problem. The error code "No CRLF at buffer offset 0" is neither descriptive nor helpful.
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Brian Puddington
Geneva Financial Systems
Montreal