I remoted into Lester's system.

I watched as he performed Day-End, and then ran the Commission Report from O/E & cleared the report.
(BTW, he runs this report every two weeks and purges it.)

We then went to AR - Salespersons but we still are unable to delete obsolete salespeople.
DIC for AR is perfect.

We are running the most current versions of AR and OE (among the other modules).

So, are we missing something? (I tried this on Sample data as well as on my laptop copy of Lester's data, and it works! But not on the live data.)

Any suggestions?