Hi, Barry,

How are you choosing to print to file? When I do this from the Print window by selecting a Print Destination of File going to any of Word, Excel, HTML and then use the Print button, I receive the prompt asking me if I want to purge (yes, I have the 'Allow posting journal purge' option enabled in my Company Profile too).

However, Adagio nevers gives the prompt when someone uses the Preview button. So, if you are using the Preview button and then selecting the Export button in the toolbar to print to file that way, you will never be prompted to clear/purge posting journals.

Is this what's happening?