Hi Linda,

What version of Adagio Order Entry do you have installed?

We're currently not aware of any problems with importing items and the picking sequence, but we can investigate this for you. From your postings above, it appears that a mix of items with strictly numeric picking sequences and those with alpha-numeric picking sequences causes a problem, but when separated they don't.

As for downloading and installing hot fixes, your Adagio consultant would need to assist you, as they have. The downloaded file needs to be saved first before running, as opposed to running directly from the web. I suspect that either the downloaded file was saved in a directory not visible to the current Windows user (as 'Documents and Settings' implies a user-specific directory) or perhaps for some reason running the hot fix doesn't like being in a directory path with spaces. If you can see the hot fix file, perhaps try copying it to a different directory that does not have any spaces.